Shipping policy

At oh snap woodworks we take pride in delivering your orders with care. Please review our shipping policy below to understand how we handle shipping for both standard and custom woodworking products.

Processing Time:

• Standard Products: Orders for in-stock, standard products are typically processed within 2 business days after payment is received.
• Custom Work: Custom pieces are made to order. Processing times will vary based on the complexity of the project, but you will receive an estimated completion and shipping date when the order is placed.

Shipping Rates & Delivery:

• Shipping Rates: Shipping rates are calculated based on the size, weight, and destination of your order. Rates will be displayed at checkout.
• Delivery Time: Delivery times depend on your location and the shipping method selected at checkout. Standard shipping typically takes 3 to 10 business days within Canada..
• Local Pickup: Local pickup is available for customers near Lanark Highlands, Please choose "Local Pickup" at checkout, and we will notify you when your order is ready.

Shipping Restrictions:

• We currently only ship to Canada.

Shipping Delays:

While we do our best to ensure timely delivery, please note that delays caused by carriers, weather conditions, or other unforeseen circumstances are beyond our control. In the event of a delay, we will keep you informed and work to resolve any issues as quickly as possible.

Damaged or Lost Items:

If your item arrives damaged or is lost in transit, please contact us immediately at ohsnapnwoodworks.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund, as appropriate.